Privacy Policy

Welcome to Auren. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, enquire about our properties, or use our services.

1. Information We Collect

We may collect information you voluntarily provide when you contact us, request property information, submit an enquiry, or communicate with our team. This may include your name, email address, phone number, property preferences, and other information necessary to respond to your request.

We may also automatically collect limited technical information, such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We use your information to respond to enquiries, provide property and project information, arrange consultations or viewings, communicate with you about our services, and improve our website and customer experience.

We may also use your information where necessary to comply with legal or regulatory requirements.

3. Cookies & Analytics

Our website may use cookies and similar technologies to understand how visitors use our website and to improve its performance and functionality.

We may use analytics services to collect aggregated information about website traffic and interactions. These tools help us understand how our website is used and where improvements can be made.

4. How We Share Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers who assist us with website hosting, analytics, communications, customer support, or other business operations. These providers may only use your information as necessary to provide their services to us.

We may also disclose information when required by law or when necessary to protect our legal rights, property, or users.

5. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, respond to enquiries, maintain business records, or comply with legal and regulatory obligations.

When information is no longer required, we may securely delete or anonymize it.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to withdraw consent for certain uses of your information.

To make a privacy-related request, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites or services. Auren is not responsible for the privacy practices, content, or security of those external websites.

We recommend reviewing their privacy policies before providing them with personal information.

9. Children's Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children through our website.

If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, practices, or legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date. Your continued use of our website after changes are published constitutes acceptance of the updated policy.

11. Contact

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at:

Auren
Email: info@auren.com